Have questions about building, maintaining or just owning a pool? We've assembled some questions below to help you know what to expect.

Do you offer Financing?

Yes, for more information on personal loan financing Click Here.

How does the construction process work?

First, our staff will work with you to finalize the design, add-on options, decking and other such details. Once all details are finalized, we will begin by laying out your pool design, excavating the pool hole, forming the pool shape and size you choose, then comes the steel installation and shooting of the Gunite shell, grading, coping and tile installation, We’ll then proceed with pre-plumbing and electrical, wall construction, decking, and accessories. Although the construction process may be unsightly, the final process will be the envy of your neighborhood.

Can you help me design the best pool for my backyard?

Certainly! Our staff will help you select the right size, shape and overall layout of the best pool for the area you have to work with. We understand that each home is different and each homeowner’s tastes and styles are different. We will help you with all of the details, including any add-on options, such as waterfalls, landscaping, etc. that you want to include.
  

Will you support and help maintain my pool after it’s completed?

We build relationships. Just because we’ve completed your pool does not mean that our relationship ends. We will be with you to help service and maintain your pool long after it’s finished. The level of involvement we have in maintaining your pool is up to you. We have set-up a maintenance schedule to keep your pool in peak condition throughout the year.

How can I be assured you’re using quality parts and equipment when building my pool?

We use only the best parts and equipment available in the industry. When speaking with our staff, you can learn more specifically about the brands that we sell. Our primary supplier, SCP Pool Corporation, is our source for many of the name brands you are probably familiar with.

How can I be assured that your company is a reputable, quality pool builder?

First of all, check our list of references. There is no better way to become comfortable with our quality standards and customer service than to speak directly with our existing customers. You can also check with other local professional organizations to research our reputation and workmanship.

How long should I run my pool pump each day?

Commercial pools are typically designed to run 24 hours a day, to circulate the water 4 times per day.  The flow rate can be calculated by dividing the volume of the pool by 360 minutes.
Most residential pool filtration systems are sized to circulate and filter the water twice in a 8 hours. We recommend that you run your pool pump 6-8 hours in the winter and 10-12 hours in the summer.
 

Should I run my pool pump during the day or night?

Because the sun draws chemicals from the pool it is best to run your pool pump during the hottest time of the day.
 

Is it safe for me to drain my pool?

NO! You should never drain your pool. This is a job for a licensed, experienced and insured professional. Concrete & fiberglass pools can float out of the ground like a huge boat. The liners in vinyl pools can shrink in a matter of a few hours.
 

What should I do with my pool if a hurricane is predicted?

• Keeping sufficient water levels in your pool provides the important weight to hold the sides and bottom in place, especially when heavy rains that accompany most storms raise the local water table. Pools which have been emptied may experience serious subsidence problems and could even be lifted off their foundation.
• If your pool is properly equipped with adequate drains and skimmers and the surrounding area is properly drained, the water level can probably be left as it is.
• It is recommended that you super chlorinate the pool water. You should "shock the pool" in your normal manner.
• It is important that all electric power be turned off at the circuit breakers before the storm hits.
• If you cannot store loose objects such as chairs, tables, pool equipment and toys inside a building, carefully and gently place them in the pool to help shield them from the winds.
• Some damage to the frame of your enclosed screen structure may be avoided if you provide a "vent" for wind to escape through.

How can I tell if my pool is leaking?

Depending on the pools normal evaporation. It is about 1" to 1-1/2" per week. When the days are warm and the nights cool evaporation is at it's highest. Using an ordinary 5 gallon plastic bucket you can perform this simple test to determine if your pool is leaking.
 

• Bring pool water to normal level.
• Fill bucket with pool water to about 1 inch from top.
• Place bucket on 1st or 2nd step of pool.
• Mark water level on inside of bucket.
• Shut off pump and mark pool water level on outside of bucket.
• Resume normal pump operation.
• After 24 hours, compare the 2 water levels. If the pool water (outside mark) goes down more than inside water level, there is probably a leak.
• In case of rain repeat the test.
• Test is invalid after 24 hours.

1.  
2. You can submit any other questions you may have through our
3.  Contact Form